Who We Are

Straim24 is a Customer Experience (CX) Consultancy specialising in assisting organisations deliver memorable client experiences that enhance customer loyalty & business growth. We believe that sustainable business success is built on the foundation of consistent & exceptional client experiences. We empower organisations with the skills, strategies, tools, and insights they need to differentiate themselves through unmatched client experiences. Our team of experts possess vast practical industry experience in proven methodologies to help organisations create customer-centric cultures.

What We Do

CX & Contact Center Trainings

Empower your agents to deliver exceptional customer experiences.

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Brand Health Surveys

Gain valuable insights into your brand's perception and customer loyalty.

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Client Strategy

We provide tailored recommendations for optimizing your operations, improving efficiency.

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New Contact Center Set Up

Launching a new contact center? We'll guide you through every step of the process.

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Why Choose Straim24?

Streamlining
Success

How Our Proven Track Record Elevates Customer Experience and Operational Efficiency

Expertise
Customized Solutions
Results-Driven
Data-Driven Insights

Working with Straim24 has been a fantastic experience. Their team is professional, responsive, and truly dedicated to helping their clients succeed. They took the time to understand our unique challenges and provided tailored solutions that delivered real results. We're incredibly pleased with the impact they've had on our business.

Leslie Nyahwa

Leslie Nyahwa

Developer
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